Hospital@Home: An innovative model for improving patient care in the home environment
Knowledge database Organisation Structures & processes Technology Data management & digitalisation Integration & interoperability Human Patient-centred approach B.3: Hospital @ Home - smooth transition of patients from hospital to home through the use of telemedicine and technologyWe are currently hearing and reading a lot about Hospital@Home (H@H). But what exactly is it? In this article, we explain what exactly is behind the H@H concept, where it is already being used, what different forms there are and what opportunities this form of care offers. We also take a look at the H@H approach of the SHIFT pilot study.
Problem description, research question and relevance
What is a Hospital@Home?
H@H describes an innovative concept that enables patients to receive specialised medical treatment and care in their own four walls, which can be equivalent to hospital treatment [1].
The H@H care model is also known under other names such as "Hospital in the Home". Multidisciplinary teams - consisting of doctors, nurses, physiotherapists and other specialists - work closely together and are in continuous contact with the patients and their families [1, 2]. This ensures seamless care from the medical treatment phase in hospital through to handover to the GP practice.H@H is attracting increasing attention, particularly in the current debate about easing the burden on the healthcare system. This idea originated in countries such as the USA, Canada, the UK and Australia [3, 4]. Such models have been successfully used there for years. These countries have shown that acute care at home is possible and that the benefits are promising. In Switzerland, too, H@H is increasingly being tested and trialled in pilot projects, with various approaches being used. These include the "Hospital at Home" project at the Arlesheim Clinic (Basel; daily, hospital-equivalent treatment and care at home, possibly with additional monitoring using a telemedicine system). with additional monitoring using a telemedical monitoring system), the "spital@home" offer from the company we4you (Einsiedeln; daily visits at home by a mobile interprofessional medical team with the use of modern technologies for continuous monitoring), the "Visit - Spital Zollikerberg Zuhause®" project from Zollikerberg Hospital (Zurich; treatment at home by aninterdisciplinary team of the hospital with the use of telemedicine and monitoring technology for safety and medical supervision), the "Hospital at Home" project of Hospital at Home AG in cooperation with Klinik Hirslanden and Klinik Im Park (Zurich; daily medical and nursing rounds at home) or our SHIFT pilot study " Hospital@Home" (see section "The Hospital@Home approach of the SHIFT pilot study").
The Swiss Hospital at Home Society distinguishes between three types of H@H models, which vary according to patient needs and specific circumstances and each require different financing models:
Category |
|
Acute care at home | Hospital-replacing/hospital-equivalent, acute medical nursing and medical care directly in the home environment. > This requires suitable living conditions and proximity to the hospital in order to provide emergency care. |
Early hospital discharge | Early discharge from hospital with further supplementary nursing and medical care at home. > This requires geographical proximity to the hospital. |
Home monitoring | Monitoring of patients at home, supported by telemedical contacts and/or extended primary care. > This requires safe handling of the technology used (training of patients and relatives). |
The various H@H models represent innovative, patient-centred types of healthcare and are seen as promising in Switzerland.
What all H@H models have in common is that they enable patients to receive care in their own four walls, so that they can enjoy the comfort and support of their own home. The H@H models ensure a seamless transition from the treatment phase in hospital back to standard outpatient care.
However, H@H is not a rigid concept, but a flexible spectrum of different care models. While some programmes focus on specific diagnoses, others cover a broader spectrum of illnesses. In addition, the duration of care can vary between a few days in acute phases and longer-term support for chronically ill patients, depending on requirements. There can also be differences at an organisational level: While certain H@H programmes are directly linked to a hospital, others are the result of cooperation between various players - such as hospitals, GPs, care services or telemedicine providers.
To summarise, H@H represents a promising alternative to traditional inpatient care. The concept has the potential to fundamentally change the way medical care is organised in the future. In view of the ongoing digitalisation and ever-increasing demands on the healthcare system, H@H could play an important role in future healthcare provision.
Methods and procedures in the project
The Hospital@Home approach of the SHIFT pilot study:
As part of the Innosuisse project SHIFT (Smart Hospital-Integrated Framework, Tools & Solutions), the University Hospital Basel, together with Medgate and the University of Applied Sciences Northwestern Switzerland, is conducting an H@H pilot study to demonstrate for the first time a successful way of transferring patients from hospital to H@H to their GPs using telemedicine procedures (clinicaltrials.gov: NCT05617560; [5]). The telemedicine-trained doctors look after the patients during the critical phase after hospital discharge until they are subsequently cared for by their GPs again; they enquire about their state of health, resolve any uncertainties, record vital signs, adjust treatment if necessary or refer patients back to hospital if they deteriorate. During telemedical care, patients have the opportunity to contact Medgate at any time with important questions about their state of health.
Previous studies indicate that patients feel safer when they can contact Medgate around the clock or receive ongoing support [6, 7]. Initial indications from other studies also suggest that regular teleconsultations can help to recognise complications at an early stage.
In addition to consultations via telephone/video, vital signs can also be continuously recorded using wearables and medical data can be transmitted to the care team in real time. In previous studies, continuous recordings have enabled specialist staff to recognise abnormalities even more quickly. At the same time, this opened up opportunities to closely monitor even more complex cases and avoid unnecessary readmissions [8]. Particularly in rural regions or where mobility is limited, telemedicine can therefore help to ensure equivalent care. As a first step, the SHIFT pilot study examined how well wearables can be integrated into everyday life and how well the data transfer works.
Literature and other sources
1st Swiss Hospital at Home Society. What is Hospital at Home? shahs.ch/hospital-at-home/ (as of 2025, 14 March)
2 Chen H, Ignatowicz A, Skrybant M, Lasserson D (2024) An integrated understanding of the impact of hospital at home: a mixed-methods study to articulate and test a programme theory. BMC Health Serv Res 24:163. doi.org/10.1186/s12913-024-10619-7
3 Levi B, Borow M, Wapner L, Feldman Z (2019) Home Hospitalisation Worldwide and in Israel. Isr Med Assoc J 21:565-567
4 Truong T-T, Siu AL (2024) The Evolving Practice of Hospital at Home in the United States. Annu Rev Med 75:391-399. doi.org/10.1146/annurev-med-051022-042210
5 Smart Hospital: Integrated Framework, Tools and Solutions (SHIFT). B.3: Hospital @ Home - smooth transition of patients from hospital to home through the use of telemedicine and technology Context and goals. future.hospital/die-projekte/saeule-b-seamless-patient-path-spp/b3-hospital-home-wareable-basiertes-patientinnen-monitoring-nach-der-entlassung-aus-dem-spital (as of 2025, 14 March)
6 Ekstedt M, Nordheim ES, Hellström A, et al (2023) Patient safety and sense of security when telemonitoring chronic conditions at home: the views of patients and healthcare professionals - a qualitative study. BMC Health Serv Res 23:581. doi.org/10.1186/s12913-023-09428-1
7 Dimmick SL, Mustaleski C, Burgiss SG, Welsh T (2000) A Case Study of Benefits & Potential Savings in Rural Home Telemedicine: Home Healthcare Nurse 18:124-135. doi.org/10.1097/00004045-200002000-00013
8 Po H-W, Chu Y-C, Tsai H-C, et al (2024) Efficacy of Remote Health Monitoring in Reducing Hospital Readmissions Among High-Risk Postdischarge Patients: Prospective Cohort Study. JMIR Form Res 8:e53455. doi.org/10.2196/53455