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Pillar A: Tech-Foundation & Knowledge Integration
Pillar B: Seamless Patient Path (SPP)
Pillar C: Patient & Staff Empowerment (PSE)
Pillar D: Management of hospital systems (MHS)
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Organisation
Framework conditions & resources (1)
Leadership & Culture (4)
Structures & processes (14)
Strategy & control (4)
Technology
Infrastructure & Maintenance (1)
Data management & digitalisation (16)
Integration & interoperability (10)
System selection & implementation (6)
Human
Personnel recruitment & retention (3)
Workload & well-being (7)
Training & digital expertise (11)
Patient-centred approach (14)
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