D.4: Method kit for quantifying the process potential of digital health tools
Context and goals
Contact: Prof. Dr Alfred Angerer (ZHAW)
Although digital health applications promise great gains in effectiveness and efficiency for the healthcare system, measurable proof is often difficult due to a lack of data. heyPatient also faces this challenge. Its "mobile Health as a Service" app connects patients and service providers along the various treatment pathways. The digital solution serves as an exchange and structuring platform. Appointments can be coordinated and documents exchanged. So far, however, heyPatient has not been able to substantiate its promises with concrete figures and thus quantify them. This previously unresolved question in the field of digital health solutions is to be answered as part of this sub-project "Methodological toolbox for quantifying the process potential of digital health tools" using heyPatient as an example and generalised for other digital health tools.
Planned results
To this end, a standardisable, scalable set of methods for calculating benefits ("Quantificator") is being developed. The Quantificator should enable heyPatient (and other providers of digital health applications in the future) to evaluate their digital health solution and quantify the benefits for the various stakeholder groups (patients, employees, organisation, etc.). This method kit should consist of three components: a) the quick quantifier already shows in the acquisition discussions which impact area per CHF invested results from the app, b) the situation analyser evaluates the effective benefit resulting from the use of the app for the various stakeholder groups by means of pre/post measurement, c) the evaluation engine indicates how the effect of the intervention can be statistically correctly demonstrated.
Contribution to overall innovation
With the help of a scalable, customisable digital health method kit, a benefit-oriented, transparent decision-making basis is available, project decisions can be made on a more informed basis and the digital transformation in hospitals can be targeted by maximising the effectiveness of scarce resources.